Legal

Data Deletion

Effective September 22, 2026

You can ask us at any time to delete the data we received from you through serikson.kz, WhatsApp, Telegram or email.

1. How to send a request

  1. Send “Delete my data” on WhatsApp to +7 702 001 93 35, or email info@serikson.kz with the subject “Data deletion”.
  2. Tell us the phone number or email address you used to contact us or entered in your request.
  3. If the request comes from a different number or address, we will ask you to confirm that the data is yours.

2. What we delete

Your request data, your WhatsApp, Telegram and email conversations, and information about you in our work systems. We will also ask the service providers that process data on our behalf to delete their copies.

3. Timelines

We stop processing and delete your data within 15 business days, and data collected unlawfully within one business day after confirmation. Once done, we will let you know through the same channel your request came from.

4. What cannot be deleted

Contracts, invoices, acts of acceptance and other documents that accounting and tax laws require us to keep. We keep them until the required period ends and use them only for that purpose.

Messages in your own WhatsApp app are stored on your device — you can delete the chat yourself.

5. More information

How we process data is described in our Privacy Policy.

6. Contact details

Legal name
SERIKSON MARKETING LLP (Товарищество с ограниченной ответственностью "SERIKSON MARKETING")
Registered name
ТОО "SERIKSON MARKETING"
BIN
210440011002
Registered address
22 Kyzylkaiyn St., Kaitpas microdistrict, Karatau district, Shymkent 160000, Kazakhstan
Director
Yelnur Serikuly
Email
info@serikson.kz
Phone
+7 702 001 93 35
Website
serikson.kz